Privacy Policy

1. Introduction
Brand Gem (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you visit or make a purchase from website.

2. Information We Collect

  • Personal Information: When you purchase from our site, we collect information such as your name, billing and shipping address, email, and payment details.
  • Automatically Collected Data: We gather non-personal data about your interactions with our site (e.g., IP address, browser type) to improve user experience.

3. Use of Information
We use your information to process orders, communicate with you, and improve our website and product offerings. Personal data is also used to prevent fraud and ensure secure transactions via Stripe.

4. Sharing of Information
We do not sell or rent your personal information. We may share it with service providers (e.g., payment processors like Stripe) to fulfill orders or comply with legal obligations.

5. Payment Processing
All transactions are securely processed by Stripe. We do not store full payment information on our servers. Stripe’s Privacy Policy applies to payment-related data.

6. Cookies
Our website uses cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can manage your cookie preferences in your browser settings. For more details, please see our Cookie Policy.

7. Data Security
We implement security measures to protect your personal information, including encryption and secure server connections.

8. Your Rights
As a UK resident, you have rights under the GDPR to access, correct, or delete your personal information. Please contact us to exercise these rights.

9. Changes to This Policy
We may update this Privacy Policy as needed. Any changes will be posted on this page.

10. Contact Us
If you have questions about our Privacy Policy, please reach out to us at info@brandgem.co.uk.

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